US Privacy Policy

What information does Topcon Healthcare Solutions, Inc. (“THS”) collect? How does THS use this information?

You are under no obligation to provide any personal information to THS. However, the information THS learns from customers helps us personalize and improve the experience at THS’s websites. If you don’t provide such information, some features of THS’s websites may not be available to you. THS collects certain types of information whenever you interact with us. For example, THS uses “cookies”, and obtains certain types of information when your Web browser accesses a THS website. We also receive and store any information you enter on a THS website or give to THS in any other way. THS may request and/or collect certain personal information from you; for example your name, address, email address, telephone number, etc., as well as information related to customer satisfaction surveys, customer purchasing habits, warranty information and/or other purchasing information or other information volunteered by you. THS may also collect other technical information such as your IP address, MAC address, internet service provider, computer operating platform, web browser, and other similar information. THS may use this information for purposes such as:

  • personalizing your experience at our websites;
  • selectively sending you information that may be of interest to you;
  • contests and sweepstakes;
  • market research and on-line surveys;
  • contacting you about warranty, service and sales issues; and
  • automatic monitoring of statistical information to determine how THS’s web sites are being used.

In addition to the above, THS will provide your personal information to the extent required in, or in connection with, any legal proceeding. THS also releases account and other personal information when we believe such release is appropriate in conjunction with THS’s website Terms of Use and other agreements or to protect the rights, property or safety of THS’s websites, our users or others. This includes exchanging information with others for fraud protection and credit risk reduction. We currently do not knowingly collect or use individual identifying information from children under the age of 13, and we will not do so in the future without first obtaining verifiable consent from a parent or legal guardian. Should a child whom we know to be under the age of 13 send individual identifying information to us, we will only use that information to respond directly to the child, seeking parental consent or to provide parental notice.

Does THS share the information with third parties?

We do not sell your personal information to third parties. THS may share personal information with business partners in order to improve your experience with THS and for THS’s marketing purposes. THS may share non-personal aggregate data about sales, customers, visitors to the site and related site information with third parties.

How do I stop THS from contacting me via e-mail in the future?

If you have previously subscribed to one of THS’s mailing services and now you no longer wish to subscribe for such mailings, you may unsubscribe from such mailing list, on the same webpage where you subscribed. If for some reason, your efforts to unsubscribe were unsuccessful, or you still need assistance with regard to e-mails from Topcon, please email THS at [email protected] along with an explanatory e-mail.

Does THS own this information?

All opinions, ideas, suggestions, and other information submitted to, or learned of, at our web sites may be used by Topcon, without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this.

What about THS’s links to other sites?

THS’s websites may contain links to other websites. THS is not responsible for the content that may be on such linked websites or the manner in which such websites obtain or use your personal information.

Cross Border Transfers

We may transfer the personal information we collect about you to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries, we will process and protect that information in accordance with applicable legal requirements in those countries.

For site visitors who reside in the European Union, the European Economic Area, or Switzerland, we will only transfer information (a) to jurisdictions with “adequate protection” as used in the General Data Protection Regulation governing transfer of personal data outside of the European Union (the “GDPR”), or (b) to recipients with appropriate safeguards in place, including contractual arrangements where the recipient has agreed to be bound by Standard Contractual Clauses (as defined in the GDPR) without any additions, modifications, or omissions. We will also only collect and/or process data of these visitors in accordance with our EU Privacy Policy.

Click here to view our EU Privacy Policy.


By using the THS website, you signify your agreement to the terms and conditions of this Privacy Statement. If you do not agree to these terms and conditions, please do not disclose any individual identifying information through a THS website.

Will this Privacy Statement change?

THS may change this policy from time to time, and such changes will be posted here, so please review this policy periodically. Your continued use of THS’s website following the posting of any changes to this statement shall mean that you have accepted those changes.